How to order

In additional to placing orders online, customers can also place orders by phone, whatsapp, or email as shown below.

 

 

 

 

ORDER VIA TELEPHONE

 

 

Place your order by calling our customer service +852 3157 1118 or Whatsapp +852 5565 5510 during our regular business hours, 9am to 8pm, Monday through Saturday. (Except public holidays)

 

 


 

 

ORDER VIA EMAIL

 

 

Just simply email us at cs@mandarinflorist.hk. Please include the following information:

 

。Product name or SKU#

。Name, email and telephone number of Payer

。Name of recipient

。Delivery address and time slot

。Greeting card content and Signature


 

 

ORDER VIA SHOPPING CART ONLINE

 

 

1.

Click on the product catalog you want fm the main catalog at the top center of the home page.

 

**If you are exiting member of our Brand, please click login/register at the very top right of the home page before selecting catalog**

 

 

2.

Click on -select option- at the bottom of the product photo you want to go to product detail page.

 

 

3.

By reviewing the specifications of your chosen product and its pricing and select desired color (if the product has more than one color) and quantity. Then select “Add to Cart.” Please be sure to initiate this process only once to avoid duplicate product orders.

 

 

4.

A box will appear across your screen, confirming that the product was added to the cart. Please make certain the system has confirmed your selection. Upon selecting the shopping cart icon at the very top right corner, you will be redirect to a page to show a summary of each product, quantity and total price. To checkout, select -check out- or To continue shopping, select -continue shopping-.

 

*Deletions and adjustments may be made at this time*

 

 

5.

Upon selecting check out you will be prompted to complete a billing, shipping address information and to select method of payment from among available options to complete your order.

 

**If you have any queries regarding to fill out the form, please refer to order form guideline.

 

 

6.

A real-time order confirmation will be sent via email to the address specified at the time of order. You will also receive an automatic confirmation from PayPal when payment has been received if you settle payment with PayPal.

 

**Please notify our customer service immediately if you have not receipt of order confirmation within an hour right after order completion.